Wholesale Policies

PAYMENT TERMS

  • Payment Methods
    Cheque, Bank Transfer, Visa, Mastercard, Money Order
  • Payment Terms
    Unless other terms have been agreed upon, payment is due in full at the time of shipment.

SHIPPING

  • Shipping Method
    Unless otherwise agreed upon, orders are shipped via Canada Post.
  • Shipping Cost
    Buyer is responsible for shipping costs. Shipping costs are based on best prices available via Canada Post. Tracking is included. Prefer to use your own shipping account? No worries! Simply contact me to make arrangements. Insurance is required on all orders. Careful thought has been put into design to allow for beautiful, eco-friendly, and lightweight product packaging, keeping shipping costs low.

MINIMUMS

  • First Order Minimum
    US$125 / CDN $150
  • Re-order Minimum
    US$60.00 / CDN $75

FULFILLMENT

  • The bees are always busy at the shop. Best efforts are made to fulfill orders within 2 weeks. Need an order faster? The shelves are never completely empty! Contact me to find out what is available for immediate delivery.

RETURNS and DAMAGES

  • Hook Line & Tinker will accept returns within 14 days of order delivery. However, unless returned for reason of defect or damage, I will charge a 15% restocking fee. Thank you in advance for your understanding. Unless alternative terms have been agreed upon, you can cancel prior to shipment or within 5 days of ordering, whichever date comes first